Project

Health Innovation Network Ambient Voice Technology (AVT) programme

Locality:
National
Compilation of images of people working in health and social care

Ambient voice technologies (AVTs), sometimes referred to as ambient scribes or digital dictation software, are giving busy clinicians more options when recording and managing patient information.

However, its impact on cost, safety and insight into how to use it to best effect are still not well understood. The Health Innovation Network AVT programme provides practical support for understanding the supplier market, as well as procuring, implementing and adopting AVT in the NHS. 

The programme offers: 

•  Detailed resources to procure, implement and evaluate AVT

•  Peer-to-peer learning and problem-solving through communities of practice

•  Insight into what works – so that AVT can deliver real benefits for patients and staff

The Health Innovation Network is delivering the programme nationally. The programme will run for two years until March 2028.

Find out more about the programme: Meaningful use of ambient voice technology (AVT) in the NHS

Compilation of images of people working in health and social care

The opportunity:

Clinical documentation consumes a substantial amount of clinicians’ time, with up to a quarter of the working day spent on record-keeping and administrative activities. This contributes to workload pressures, burnout and limits time available for patient care. 

As healthcare systems seek to improve productivity, AVT offers an opportunity to reduce administrative burden, enhance patient-clinician communication, and produce more timely, accurate clinical documentation.

What is Health Innovation Wessex doing locally?

Health Innovation Wessex is working with providers and primary care colleagues at different stages of their AVT journey. Our key focus is the safe implementation of AVT into health services across Wessex.

To do that we have created a Community of Practice (CoP) for Dorset primary care colleagues that focuses on the safe implementation of AVT. This includes clinical safety, evaluation and highlighting useful resources that can enable services to adopt AVT with safety and sustainability in mind.

Outside of the CoP, we practically support colleagues using a combination of the areas listed below;

  • Activity baseline – In collaboration with you, we will investigate your current activity and the potential effect that AVT could have if it was adopted.
  • Clinical safety support – Though we can’t write the Clinical Safety Case for you, we can provide support to your colleague(s), facilitate hazard workshops and give best practice advice on clinical safety.
  • AVT supplier conversations – We can join conversations with AVT suppliers to identify which manufacturer might be the best fit for your PCN.
  • Pilots – We can collaborate with you to organise pilots for set periods of time prior to full adoption
  • Implementation support – We can support you and your colleagues through the implementation process (should you choose to adopt an AVT) in collaboration with you and the supplier
  • Evaluation – We can support you to undertake an evaluation where you can realise the tangible differences that the AVT has made. 

Get in touch

If you are a health service in the Wessex region and seeking support with your AVT exploration, please contact us: enquiries@hiwessex.net 


Analogue to digital icon

Meet our Innovation adoption team

How can we help you?

If you’d like to get in touch please
email enquiries@hiwessex.net

More projects

See all projects

Case studies

See all case studies

Events

See all events

News

See all news

Videos & podcasts

See all videos & podcasts

Stay connected, sign up for
our monthly newsletter

Sign up now Funding newsletter