Terms & Conditions


A cookie is a small block of data created by a web server and placed on your device while browsing a website or mobile app. Cookies are used to recognise repeat users, facilitate ongoing access to the website or mobile app and track usage behaviour to provide data and insights. With most Internet browsers, users can erase cookies from their computer's hard drive, block all cookies, or receive a warning before a cookie is stored. Further information on deleting or controlling cookies is available at www.aboutcookies.org.

We use Google Analytics (GA4) and Google signals to collect data about the traffic that our website receives to better understand where our traffic is coming from and how the website is being used. This allows us to ensure that we are providing a positive browsing experience for all our users. The information gathered and available to us is anonymised and never shared with third-party vendors.

Information collected by Google may include end user location, search history, YouTube history and data from sites that partner with Google. The data that you choose to share with Google whilst logged in to your account can be accessed and/or deleted via this link: Manage My Activity.

Website Terms of Use

Visitors to our website are required to accept the following terms and conditions in return for the information given to them on this website.

  • We use our reasonable efforts to include accurate and up to date information on all pages of our website. Information is for guidance only and is not intended to form any part of a contract and can be subject to change without notice. We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.
  • The information on the pages of this website has been prepared with reasonable care and is believed by us to be legal, honest, decent and truthful as of the date of its preparation.
  • You agree that the material downloaded or otherwise accessed through the use of the web pages on our website is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of any such damage.
  • We do not accept any liability in connection with any third party websites which may be linked or accessible through our own website and we do not endorse or approve the contents of any such site.
  • In relation to a dispute arising out of this website you the user and Health Innovation Wessex agree to submit exclusively to the jurisdiction of the courts of England and Wales.
  • Except where expressly stated to the contrary the text and graphics in the information contained in this website is the copyright of Health Innovation Wessex.
  • You may download or print out individual selections of the web pages on our website only if explicitly used for your own personal information and not to be publicly reproduced. Permanent copying or storage of whole or part of this website or the information contained in it or reproduction or incorporation of any part of it in any other work or publication whether on paper or electronic media or any other form is expressly prohibited.
  • The entire contents of this website remains our property and is copyright with all rights reserved.

Privacy Policy

Health Innovation Wessex (AHSN) collects usage data from visitors throughout the website experience. This is largely to provide interactive functionality. Some anonymised data is also used to help us improve the website experience.

Health Innovation Wessex respects your privacy so we will not give or sell your data to third parties, allow any access to the data that isn’t necessary to honour any other contracts we have in place, or store excessive amounts of data we no longer need.

Health Innovation Wessex complies with the General Data Protection Regulation (GDPR) (EU May 25th 2018).


Data Subject – any living person.

Third Party – another company who Health Innovation Wessex works with to provide services to the Data Subject.

Personally Identifiable Information – data belonging to the Data Subject that can be used to uniquely identify them.

Data Controller – any organisation that stores Personally Identifiable Information

Data Processor – any organisation that works on (processes) Personally Identifiable Information.

How we obtain your data

Health Innovation Wessex collects data from the Data Subject during their usage of this website. Some of that data may be Personally Identifiable Information which may have been entered into web forms or provided to the website by the browser (such as IP address).

Health Innovation Wessex may also obtain Personally Identifiable Information about the Data Subject from a Third Party as part of a contract to work with that data.

How we use your data

Health Innovation Wessex primarily uses data from the Data Subject either to serve a contract (eg answer an enquiry or direct the Data Subject to online resources) between Health Innovation Wessex and the Data Subject, or to provide necessary functionality on this website.

Health Innovation Wessex may also collect additional data to satisfy other legal requirements, such as is required for e-commerce.

Third Parties which have access to the data collected

Health Innovation Wessex works with limited Third Parties to provide the service the Data Subject receives.

In all cases there is either an explicit contract in place between Health Innovation Wessex and the Third Party, Terms and Conditions or another legally binding relationship.

The data will likely be processed by:
Alphabet Inc (Google) – a suite of Google Tools is used by Health Innovation Wessex.

The data may be processed by:
Rackspace Ltd – website host/provider
3Men Squared Limited – to support technical enhancements to the website development and design.

The data is also periodically shared with the following:
Internal business support and communications teams for website performance monitoring and reporting Mobile phones – our staff may enter your contact number into their phones for the purpose of a meeting and will then erase the number after the meeting.


Health Innovation Wessex will never share your data with any third parties for marketing purposes.

Third Party Cookies

Health Innovation Wessex can largely operate without the use of third party cookies. However, in many cases third party cookies improve the website experience.

Health Innovation Wessex will not add social sharing buttons to the page unless the Data Subject has explicitly opted in to social cookies.

Health Innovation Wessex will not include any tracking systems unless the Data Subject has explicitly opted in to tracking cookies.

Health Innovation Wessex will allow Google Analytics to operate on this website in order to provide necessary anonymous analytical data. This may result in a small amount of Personally Identifiable Information (eg regional location, browser type) being collected but this is only used as statistics and not for identification purposes.

Data Security and Storage

Health Innovation Wessex will store data for only as long as necessary to fulfil the purpose for which it was obtained. Some data may be held for longer if it is either held on other systems that have not been updated, in backup data that has not expired or because of another lawful basis.

Health Innovation Wessex takes security seriously and makes use of technology wherever possible to secure data and protect against breaches.

Personal data protection principles

We adhere to the principles relating to the processing of Personal Data set out in the GDPR (as follows) which require Personal Data to be:
(a) processed lawfully, fairly and in a transparent manner (Lawfulness, Fairness and Transparency)
(b) collected only for specified, explicit and legitimate purposes (Purpose Limitation)
(c) adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed (Data Minimisation)
(d) accurate and where necessary kept up to date (Accuracy)
(e) not kept in a form which permits identification of Data Subjects for longer than is necessary for the purposes for which the data is processed (Storage Limitation)
(f) processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage (Security, Integrity and Confidentiality)
(g) not transferred to another country without appropriate safeguards being in place (Transfer Limitation)
(h) made available to Data Subjects and Data Subjects allowed to exercise certain rights in relation to their Personal Data (Data Subject's Rights and Requests).

Data Subject's rights and requests

Data Subjects have rights when it comes to how Health Innovation Wessex handles their Personal Data. These include rights to:
(a) withdraw consent to processing at any time
(b) receive certain information about the Data Controller's Processing activities
(c) request access to their personal data that we hold
(d) prevent our use of their personal data for direct marketing purposes
(e) ask us to erase personal data if it is no longer necessary in relation to the purposes for which it was collected or processed or to rectify inaccurate data or to complete incomplete data
(f) restrict processing in specific circumstances
(g) challenge processing which has been justified on the basis of our legitimate interests or in the public interest
(h) object to decisions based solely on automated processing, including profiling (ADM)
(i) prevent processing that is likely to cause damage or distress to the Data Subject or anyone else
(j) be notified of a personal data breach which is likely to result in high risk to their rights and freedoms
(k) make a complaint to the supervisory authority
(l) receive or ask for their personal data to be transferred to a third party in a structured, commonly used and machine-readable format.

Updates to our Privacy Notice

This Privacy Notice will be reviewed regularly and this page will be updated with changes.

Contacting the Data Protection Officer (DPO)

If you have any concerns about how Personally Identifiable Information is used by Health Innovation Wessex, please contact the Data Protection Officer:
Business Manager, Health Innovation Wessex T: 02382 020 840