How to design and use an impact framework

Rebecca Player

Evaluation Programme Coordinator (Qualitative)

Beck is an evaluation programme coordinator who has a passion for improving quality of life through mixed methods in health research and evaluation. Her goal is to improve health and care while helping to create positive change.

Previously, Beck worked as an analyst for a local authority, where she compiled Covid data and worked extensively with large datasets, including case rates and vaccination uptake.

Her passion for research began with her PhD, where she earned a mixed methods doctorate on multiple sclerosis and fatigue. She is also a qualified osteopath with experience in a number of multidisciplinary clinics in London.

Outside of work, Beck enjoys playing hockey, staying active through CrossFit, and spending time outdoors with her dogs.

Sophie Barton

Advanced Analyst

Sophie joined the Insight Team as Advanced Data Analyst in 2019 and has over a decade of experience working in the NHS. She holds a Master’s degree and worked for the Isle of Wight NHS Trust and the South, Central and West Commissioning Support Unit prior to joining HIW.

Her expertise lies in hospital data sets, where she specialises in transforming complex data into actionable insights that support healthcare planning and delivery. Beyond her professional life, she is a mother of two young children who enjoys spending time outdoors with her family. She is driven by a commitment to making a meaningful impact through data.

Philippa Darnton

Director of Insight

Philippa Darnton is Director of Insight at Health Innovation Wessex. She has over 30 years’ experience in the NHS and academia. From her early career as an Allied Health Professional (SLT), she has taken her passions for improving patient care and innovation into roles in strategic planning, operational, service improvement and commissioning.

She joined Health Innovation Wessex in 2015 to lead programmes in evaluation, spread and adoption, pivoting support during the pandemic to rapidly capture learning from front line clinicians and managers through an innovative Rapid Insight approach. Having led a team to deliver over 100 independent evaluations of innovations in health care including digital solutions, her work has contributed critical insights to enable decisions about what innovation benefits patients and our health and care systems and how to implement it. Her large-scale improvement work has included programmes in stroke care, cardiac services and neuro-rehabilitation.

She has a Master's qualification in management from Warwick University, which equips her to manage a house build, two teenage boys and a young cocker spaniel.

Emmanuel Defever

Qualitative Evaluation Programme Coordinator

Dr Emmanuel Defever is a health and care service evaluator, working with Health Innovation Wessex as a Programme Co-ordinator for the Insight team. He enjoys using his analytical and interpretive skills to explore how implementing different ways of working impact patients, staff and other stakeholders. He has a special interest in mixed method approach to explore 'what works for who, how and why.'

He trained as a physiotherapist and his career has evolved from clinical to research and evaluation role. He worked in a range of settings including acute, community and mental health services. Driven by the natural desire to learn, he completed his PhD and continues to directly connect with people from all walks of life who access or serve in the health and care sector.

He is blessed with a lovely wife, energetic children and a joyful pony. As a family, they all enjoy going to the stable, pony shows, camping, cycling, and often a cheeky picnic come rain or shine!

Jackie Chandler

Evaluation Programme Manager (Qualitative)

Jackie joined Health Innovation Wessex in 2019 as a Programme Manager and specialises in qualitative evaluations. These cover evaluating the implementation of digital solutions, service transformation projects and systems-based evaluations in integrated care systems.

Following a career in general and mental health nursing in the NHS and voluntary sector she moved into health research, where she worked with the Royal College of Nursing and the then National Institute for Clinical Excellence developing guidelines. Jackie previously worked on multi method trials in NHS settings with an emphasis on using qualitative methods in process evaluations. Jackie worked for the international organisation Cochrane for evidence synthesis (systematic reviews of studies) and is an associate editor of their Handbook. Her PhD used complex systems theory to better understand implementation of evidence-based care in healthcare settings, a focus of interest at HIW.

Outside work, Jackie practises yoga and is learning to play the harp.

Amanda Lees

Evaluation Programme Manager (Qualitative) - Insight

Amanda is an Evaluation Programme Manager in the Insight team at Health Innovation Wessex. Before this, she worked in academia as a qualitative and mixed methods researcher and evaluator, holding roles at the universities of Oxford (Oxford Vaccine Group), Southampton and Winchester. She has also worked in research and evaluation within the NHS, private sector, and local authorities.

Amanda's research focused on health and care, especially the experiences of those receiving and delivering services and she has published many peer-reviewed articles, book chapters, and co-edited a book on mixed-methods research in wellbeing and health. Since joining Health Innovation Wessex in 2022, she has enjoyed the challenge of applying research techniques within the complex real world environment, working with multidisciplinary colleagues on a diverse range of projects.

Outside of work, she loves walking especially in the Lake District, spending time with family and friends and is trying to become a regular at Parkrun!