The Workforce Evaluation Framework and Toolkit

Amanda Lees

Evaluation Programme Manager (Qualitative) - Insight

Amanda is an Evaluation Programme Manager in the Insight team at Health Innovation Wessex. Before this, she worked in academia as a qualitative and mixed methods researcher and evaluator, holding roles at the universities of Oxford (Oxford Vaccine Group), Southampton and Winchester. She has also worked in research and evaluation within the NHS, private sector, and local authorities.

Amanda's research focused on health and care, especially the experiences of those receiving and delivering services and she has published many peer-reviewed articles, book chapters, and co-edited a book on mixed-methods research in wellbeing and health. Since joining Health Innovation Wessex in 2022, she has enjoyed the challenge of applying research techniques within the complex real world environment, working with multidisciplinary colleagues on a diverse range of projects.

Outside of work, she loves walking especially in the Lake District, spending time with family and friends and is trying to become a regular at Parkrun!

Emily Hunter

Associate Director - Insight

Emily is the Associate Director of the Insight team. She has strategic oversight of the team’s portfolio and of the high quality work we produce. Emily works closely with clients to scope our support and develop our business.

Emily has a background in evaluating global health projects and support Cancer Research UK’s early diagnosis programme, working closely with primary care and system stakeholders. She has led Insight’s evaluation offer for innovators, overseen large evaluations of complex programmes, and regularly delivers sessions to develop understanding and capabilities in evaluation.

Facilitative and calm under pressure, Emily attributes her work style to the huge benefits that come from her love of music, as a performer and a keen audience member.

Katherine Gale

Evaluation Programme Manager (Qualitative)

Katherine is an Evaluation Programme Manager within the Insight Team. With 18 years of experience in health and social care research and evaluation, she is committed to improving patient outcomes and supporting healthcare staff through evidence-based innovation.

Katherine joined Health Innovation Wessex in 2016 while completing her PhD in Operational Research at the University of Southampton. Her doctorate formed part of the Care Life Cycle (CLC) project, a multidisciplinary programme examining the supply and demand of health and social care within an ageing society.

Connect with Katherine on LinkedIn

Julia Wilson

Evaluation Programme Coordinator

Julia is a mixed-method researcher and project manager passionate about transforming healthcare through innovation. She currently works as an Evaluation Programme Co-ordinator at Health Innovation Wessex, supporting real-world evaluations aiding the adoption of innovations across the NHS. Her expertise spans across developing and integrating digital AI products, health behavioural science and mixed-method research.

Julia brings over seven years of experience managing and supporting complex academic and clinical projects, with a strong track record at organisations like Sacher AI, Allurion Technologies, University Hospitals Plymouth and the University of Plymouth. With a background in healthcare innovation and a portfolio of published research, Julia is driven by a commitment to improving patient outcomes and empowering communities.

Outside of work, she enjoys hiking, golfing, and exploring the intersection of technology and wellbeing.

Jackie Chandler

Evaluation Programme Manager (Qualitative)

Jackie joined Health Innovation Wessex in 2019 as a Programme Manager and specialises in qualitative evaluations. These cover evaluating the implementation of digital solutions, service transformation projects and systems-based evaluations in integrated care systems.

Following a career in general and mental health nursing in the NHS and voluntary sector she moved into health research, where she worked with the Royal College of Nursing and the then National Institute for Clinical Excellence developing guidelines. Jackie previously worked on multi method trials in NHS settings with an emphasis on using qualitative methods in process evaluations. Jackie worked for the international organisation Cochrane for evidence synthesis (systematic reviews of studies) and is an associate editor of their Handbook. Her PhD used complex systems theory to better understand implementation of evidence-based care in healthcare settings, a focus of interest at HIW.

Outside work, Jackie practises yoga and is learning to play the harp.

Philippa Darnton

Director of Insight

Philippa Darnton is Director of Insight at Health Innovation Wessex. She has over 30 years’ experience in the NHS and academia. From her early career as an Allied Health Professional (SLT), she has taken her passions for improving patient care and innovation into roles in strategic planning, operational, service improvement and commissioning.

She joined Health Innovation Wessex in 2015 to lead programmes in evaluation, spread and adoption, pivoting support during the pandemic to rapidly capture learning from front line clinicians and managers through an innovative Rapid Insight approach. Having led a team to deliver over 100 independent evaluations of innovations in health care including digital solutions, her work has contributed critical insights to enable decisions about what innovation benefits patients and our health and care systems and how to implement it. Her large-scale improvement work has included programmes in stroke care, cardiac services and neuro-rehabilitation.

She has a Master's qualification in management from Warwick University, which equips her to manage a house build, two teenage boys and a young cocker spaniel.