Preparing for evaluation of your innovation

Emily Jiggens

Programme Assistant – Industry and Innovation - NAS

Emily began her career with a BSc (Hons) in Biomedical Sciences from 2018 - 2021, publishing her dissertation on the role of CDK4 in the pathogenesis of pancreatic cancer. She then went on to study the Global Master of Public Health at Imperial College London, where, alongside special interests in infectious disease modelling and health protection, she conducted a research project on the barriers to physical activity among young women and girls. Alongside her master's studies, Emily volunteered with Cherwell District Council and Oxfordshire County Council, getting involved in a range of health promotion, community engagement, and health inequalities projects. During this time, she also worked as a health advisor at NHS 111, starting off her NHS career.

After completing her Master's degree, Emily was accepted onto the NHS Graduate Management Training Scheme in Health Informatics, based in the south east. This course spanned two years and consisted of three placements across Hampshire Hospitals NHS Foundation Trust's Data Quality Team, Torbay Council's Public Health Team, and Hampshire and Isle of Wight Integrated Care Board's Population Health Analytics Service. During the graduate scheme, she also completed two further postgraduate qualifications in Healthcare Leadership (Elizabeth Garrett Anderson Award from the University of Birmingham) and Health Informatics (PG Dip from University College London and the University of Manchester).

Emily has joined the Industry and Innovation Team as a Programme Assistant focusing on the needs assessment (NAS) element of the NHS Innovation Service.

Gemma Snell

Senior Programme Manager Innovation & Industry Needs Assessment Service

Gemma is an Innovation and Industry Programme Manager. Her focus is to support innovators and to foster more innovation in the NHS to improve health outcomes. She is part of the NHS Innovation Service working with colleagues in Health Innovation North East and North Cumbria to assess the needs of innovators wishing to enter or develop within the NHS.

Gemma has a background of working as part of networks, initially the Cardiovascular and Stroke Networks in London seeing the city-wide transformation of stroke services to set up Hyper Acute and Acute Stroke units. She has also worked on pathways for cardiac surgery, both reducing waiting times for elective treatment at tertiary centres but also facilitating inter-hospital transfers for emergency procedures across London.

Gemma was Regional Lead for Diabetes in London working with all areas of the system from public health and primary care to vascular surgery, as well as considering the educational needs of patients and healthcare professionals to manage diabetes. Latterly she was part of the team that set up the first National Diabetes Prevention Programme to reduce the risk of developing Type 2 diabetes and other cardiovascular diseases.

During the Covid pandemic Gemma was instrumental in supporting University Hospital Southampton NHS Foundation Trust to set up its staff and patient testing programme. She was also closely involved in the trials seeking to understand the most effective testing mechanism and protocols.

Gemma has worked closely with various National Clinical Directors and participated in the HOPE Exchange programme, which took her to Sweden for a whistle-stop tour of the Swedish health and social system. When not working, she thoroughly enjoys outdoor pursuits including cycling, skiing, paddleboarding and trying out different cuisines from around the world.

Peter Rhodes

Senior Programme Manager Industry & Innovation

Peter is Senior Programme Manager for Industry & Innovation. He joined Health Innovation Wessex in 2018 after a 30-year career as a Pharmacist in five frontline technological roles, four in the NHS and one in the pharmaceutical industry.

His professional specialism is in pharmaceutical manufacturing and quality management, but broad experience in secondary care means he can support technology across the clinical disciplines. He is well placed to quickly understand the place an innovation could have in the health system, and to draw together the support needed to bring innovations to fruition.

Peter is committed to supporting healthcare innovators to bring products and services to market that the NHS needs.

Ani Haughton

Industry and Innovation Support Assistant

Ani joined Health Innovation Wessex from University Hospital Southampton NHS Foundation Trust, where she held several administrative roles across various departments.

Ani started her NHS career working in Radiology in Royal Surrey County Hospital before moving to Southampton. Her career with University Hospital Southampton began in the Breast Imaging Unit working with teams covering routine imaging and referred testing. She then moved to Southampton Medical Examiners and assisted with the documentation and registration of the deceased from the hospital, linking her with a wide range of colleagues across numerous departments.

Ani then moved to the Hampshire and Isle of Wight Saliva Testing Lab based in Chilworth, working directly with the Managing Director and Senior Leadership team to deliver Covid-19 saliva testing across organisations in the area. Here, Ani found her passion for supporting projects that advance our understanding and use of technology to better our community.

Frank Ratcliff

Director of Industry and Innovation

After a PhD in the genetics at the Sainsbury Laboratory, Frank quickly moved into commercial research, first developing, patenting and licensing a tool for functional genomics, and then moving to run a series of crop improvement projects at Syngenta. This work relied heavily on bioinformatics, and after 3 years Frank moved to the scientific computing team to support a range of projects across Europe and the US.

In 2003 Frank moved to Pfizer, and then to Boehringer-Ingelheim in 2007 where he worked on a variety of partnership projects with various NHS organisations. In this capacity he joined Health Innovation Network on secondment 2 days per week in 2013 to support their respiratory programme; a move which turned full-time in 2015 when Frank joined the commercial team of Health Innovation Network. His commercial experience spans all stages from lab research to major global products, supplemented with PRINCE2 and a CIM diploma in marketing.

Frank is married with two children and spends most of his spare time outside, either running, cycling, gardening or fishing.

Anna Wykes

Programme Manager - Industry & Innovation (Cancer Innovation)

Anna initially joined the Wessex Patient Safety Collaborative (PSC) in August 2019 as a programme coordinator. After working on the COPD Discharge Bundle project and Medicine Safety in Care Homes Programme, she moved to work on the urgent Covid Oximetry at Home programme during the autumn of 2020. Anna then moved to a new post, hosted by Health Innovation Wessex (at that time named Wessex AHSN) and jointly funded by Wessex Cancer Alliance to facilitate the adoption and spread of proven innovations that support earlier and faster diagnosis of cancer.

Anna has worked for various NHS healthcare services as a Registered Children’s Nurse. She has worked in both tertiary and community settings, in a variety of clinical roles, and has a passion for delivering and supporting healthcare services to deliver high quality patient care.

Most recently, as a Nurse Educator, she was responsible for leading the development and implementation of the first regionally delivered Paediatric Nurse Preceptorship Programme in England. This programme harnessed the expertise of the different paediatric teams throughout Wessex to provide standardised study days and documentation that promoted the delivery of high quality training and support to any new children’s nurse employed within the region.

Emmanuel Defever

Qualitative Evaluation Programme Coordinator

Dr Emmanuel Defever is a health and care service evaluator, working with Health Innovation Wessex as a Programme Co-ordinator for the Insight team. He enjoys using his analytical and interpretive skills to explore how implementing different ways of working impact patients, staff and other stakeholders. He has a special interest in mixed method approach to explore 'what works for who, how and why.'

He trained as a physiotherapist and his career has evolved from clinical to research and evaluation role. He worked in a range of settings including acute, community and mental health services. Driven by the natural desire to learn, he completed his PhD and continues to directly connect with people from all walks of life who access or serve in the health and care sector.

He is blessed with a lovely wife, energetic children and a joyful pony. As a family, they all enjoy going to the stable, pony shows, camping, cycling, and often a cheeky picnic come rain or shine!

Julia Wilson

Evaluation Programme Coordinator

Julia is a mixed-method researcher and project manager passionate about transforming healthcare through innovation. She currently works as an Evaluation Programme Co-ordinator at Health Innovation Wessex, supporting real-world evaluations aiding the adoption of innovations across the NHS. Her expertise spans across developing and integrating digital AI products, health behavioural science and mixed-method research.

Julia brings over seven years of experience managing and supporting complex academic and clinical projects, with a strong track record at organisations like Sacher AI, Allurion Technologies, University Hospitals Plymouth and the University of Plymouth. With a background in healthcare innovation and a portfolio of published research, Julia is driven by a commitment to improving patient outcomes and empowering communities.

Outside of work, she enjoys hiking, golfing, and exploring the intersection of technology and wellbeing.

Jackie Chandler

Evaluation Programme Manager (Qualitative)

Jackie joined Health Innovation Wessex in 2019 as a Programme Manager and specialises in qualitative evaluations. These cover evaluating the implementation of digital solutions, service transformation projects and systems-based evaluations in integrated care systems.

Following a career in general and mental health nursing in the NHS and voluntary sector she moved into health research, where she worked with the Royal College of Nursing and the then National Institute for Clinical Excellence developing guidelines. Jackie previously worked on multi method trials in NHS settings with an emphasis on using qualitative methods in process evaluations. Jackie worked for the international organisation Cochrane for evidence synthesis (systematic reviews of studies) and is an associate editor of their Handbook. Her PhD used complex systems theory to better understand implementation of evidence-based care in healthcare settings, a focus of interest at HIW.

Outside work, Jackie practises yoga and is learning to play the harp.

Katherine Gale

Evaluation Programme Manager (Qualitative)

Katherine is the Programme Manager for mental health. Katherine joined the organisation in November 2016 while completing her PhD in Operational Research at the University of Southampton. Katherine has 10 years of research experience in health and social care settings and is passionate about improving care delivery. Her specific areas of interest include person-centred care and improving outcomes for patients and healthcare staff through evidence-based innovation.

Katherine’s PhD formed part of the Care Life Cycle (CLC) project, a multi-disciplinary research programme, which was funded by the Engineering and Physical Sciences Research Council (EPSRC) to examine the supply and demand of health and social care within an ageing society. Katherine’s PhD focused on the use of telecare to support people with dementia to remain living independently.

Prior to joining Health Innovation Wessex, and while completing her doctoral studies, Katherine held a range of different part-time business support roles. These included working for the Faculty of Health Science at the University of Southampton, and for the National Institute for Health Research Evaluation, Trials and Studies Coordinating Centre (NETSCC). She also worked as a research assistant for an Age-Related Macular Degeneration research project, which involved data collection and patient engagement at the University Hospital Southampton NHS Foundation Trust.

For her Master’s dissertation in Management Science Katherine worked with Hampshire County Council to produce a Position Paper on the use of GPS tracking devices for people with dementia. Her dissertation was awarded the 2009 Award for Excellence by the Royal Brompton and Harefield NHS Foundation Trust.

Katherine’s current role in the Mental Health team enables her to combine her passion for improving care service delivery, with her skills and experience in research, evaluation, and data analysis.

Emily Hunter

Associate Director - Insight

Emily is the Associate Director of the Insight team. She has strategic oversight of the team’s portfolio and of the high quality work we produce. Emily works closely with clients to scope our support and develop our business.

Emily has a background in evaluating global health projects and support Cancer Research UK’s early diagnosis programme, working closely with primary care and system stakeholders. She has led Insight’s evaluation offer for innovators, overseen large evaluations of complex programmes, and regularly delivers sessions to develop understanding and capabilities in evaluation.

Facilitative and calm under pressure, Emily attributes her work style to the huge benefits that come from her love of music, as a performer and a keen audience member.

Sophie Barton

Advanced Analyst

Sophie joined the Insight Team as Advanced Data Analyst in 2019 and has over a decade of experience working in the NHS. She holds a Master’s degree and worked for the Isle of Wight NHS Trust and the South, Central and West Commissioning Support Unit prior to joining HIW.

Her expertise lies in hospital data sets, where she specialises in transforming complex data into actionable insights that support healthcare planning and delivery. Beyond her professional life, she is a mother of two young children who enjoys spending time outdoors with her family. She is driven by a commitment to making a meaningful impact through data.