De-implementation - Making space for Innovation

Fiona Robertson

Programme Manager Innovation Adoption

Fiona is a programme manager within Wessex Patient Safety Collaborative, and within Nationally Prioritised Innovations for Asthma Biologics.

Fiona is a registered nurse with 17 years’ experience working in the NHS. She has spent her career working in several London trusts both in Emergency Departments and Critical Care Units in a variety of roles. During this time, Fiona developed a passion for patient safety and patient experience whilst developing her clinical expertise. In 2017 Fiona took a career break and completed the Clipper Round the World Yacht Race before returning to London to undertake a new role as the Major Trauma Service Lead for south-west London and the wider Surrey and Sussex region.

During the Covid-19 pandemic, Fiona decided to move out of London and back to the south coast. She is looking forward to spending more time outdoors and being nearer to her family.

Robert Payne

Programme Manager Innovation Adoption

Rob studied Ancient History at Swansea University and graduated in 1998.

He spent four years working for a regional publication in Liverpool as a sales rep before moving to Australia in 2004.

Rob then spent ten years living and working in Australia (Melbourne) and has nine years of experience working in the travel industry and managing a business (Flight Centre). He has an FA level one coaching qualification and is involved with coaching his sons' football team.

Rob loves to travel and has explored much of Australia as well as many other destinations in Europe, Asia, the South Pacific and America.

Holly Green

Programme Manager Patient Safety

Holly joined Health Innovation Wessex in February 2024. She completed her BMid (Hons) degree in 2007 and has worked as a midwife in a variety of clinical settings.

In 2018 Holly started working within Hampshire and Isle of Wight Local Maternity and Neonatal System (LMNS) setting up the Wessex Maternity Academy, responsible for maternity training across Wessex. She has since worked with HEE to support the initiation of this model across the south east region. Within this role Holly developed and implemented a nationally recognised multidisciplinary training module on leadership within the birth environment.

She is also the Healthier Together Maternity Lead and designed the Healthier Together Maternity Urgent Care App which was launched to support maternity triage services across Hampshire. This initiative won the outstanding contribution to midwifery services - digital RCM award in 2023.

Holly is passionate about collaborative working to reduce variations in clinical practice, improving patient outcomes and experience.

Jenny Curtis

Programme Assistant Innovation Adoption

Jenny is an Innovation Adoption Programme Assistant who joined Health Innovation Wessex in 2023. Jenny’s background is in Further Education support services. She began her career as a Library Assistant at Peter Symonds College, before moving to Eastleigh College where she was a Learner Recruitment and Engagement Executive, supporting the learner journey from application through to enrolment. After 6 months, she progressed to a management position as Adult and Community Learning Team Leader, in which she oversaw and developed the College’s leisure course provision. Jenny received her first-class honours degree in Creative Writing in 2020 and has been featured in a number of publications, including Resurrection Trust – a collection of stories about living sustainably spearheaded by The University of Southampton.

Grace Smith

Programme Manager Patient Safety

Grace started her career in the NHS in 2006 as a Therapy Assistant and continued this role whilst studying to become a physiotherapist. Having graduated in 2013 Grace went on to specialise in acute respiratory care, stepping outside the traditional role of a physio and becoming a Clinical Matron leading an acute respiratory ward, for which she won a national Advancing Healthcare award. Before joining HIW Grace gained a fellowship at Health Education England (South East) as Regional Allied Health Professional (AHP) workforce fellow where she led the regional implementation of the nationally commissioned AHP support workforce transformation programme and AHP apprenticeships, before joining the NHS Frimley AHP workforce team.

Grace is in the final stages of completing an MSc in Professional Practice in Healthcare with her dissertation due in January 2025. For this, Grace is conducting primary research utilising mixed methodology to explore the ‘The lived experience of AHP support workers in the NHS’.

Emma Wynn-Mackenzie

Programme Assistant Innovation Adoption

Emma is a Programme Assistant within the Innovation Adoption Team. She has held several administrative roles during her career.

Emma started working in HR for District Audit based in Otterbourne, running the new starter process and ensuring all staff data was correct. She moved to Southampton City Primary Care Trust in their HR Team, working on organisational development. This included working on the Improving Working Lives (IWL) and Investors in People (IIP) workplace accreditations, rolling out the annual staff survey, including analysis of the results and managing the staff bank of temporary workers.

Emma then moved into the Public Health Team as a Business and Planning Manager supporting Public Health Consultants with their projects and the Director of Public Health with the completion of their statutory functions including the Joint Strategic Needs Assessment (JSNA). Key projects included supporting the campaign to fluoridate the water in Southampton and surrounding areas and moving the whole team into Southampton City Council under a TUPE like transfer.

Amanda Lees

Evaluation Programme Manager (Qualitative) - Insight

Amanda is an Evaluation Programme Manager in the Insight team at Health Innovation Wessex. Before this, she worked in academia as a qualitative and mixed methods researcher and evaluator, holding roles at the universities of Oxford (Oxford Vaccine Group), Southampton and Winchester. She has also worked in research and evaluation within the NHS, private sector, and local authorities.

Amanda's research focused on health and care, especially the experiences of those receiving and delivering services and she has published many peer-reviewed articles, book chapters, and co-edited a book on mixed-methods research in wellbeing and health. Since joining Health Innovation Wessex in 2022, she has enjoyed the challenge of applying research techniques within the complex real world environment, working with multidisciplinary colleagues on a diverse range of projects.

Outside of work, she loves walking especially in the Lake District, spending time with family and friends and is trying to become a regular at Parkrun!

Emmanuel Defever

Qualitative Evaluation Programme Coordinator

Dr Emmanuel Defever is a health and care service evaluator, working with Health Innovation Wessex as a Programme Co-ordinator for the Insight team. He enjoys using his analytical and interpretive skills to explore how implementing different ways of working impact patients, staff and other stakeholders. He has a special interest in mixed method approach to explore 'what works for who, how and why.'

He trained as a physiotherapist and his career has evolved from clinical to research and evaluation role. He worked in a range of settings including acute, community and mental health services. Driven by the natural desire to learn, he completed his PhD and continues to directly connect with people from all walks of life who access or serve in the health and care sector.

He is blessed with a lovely wife, energetic children and a joyful pony. As a family, they all enjoy going to the stable, pony shows, camping, cycling, and often a cheeky picnic come rain or shine!

Julia Wilson

Evaluation Programme Coordinator

Julia is a mixed-method researcher and project manager passionate about transforming healthcare through innovation. She currently works as an Evaluation Programme Co-ordinator at Health Innovation Wessex, supporting real-world evaluations aiding the adoption of innovations across the NHS. Her expertise spans across developing and integrating digital AI products, health behavioural science and mixed-method research.

Julia brings over seven years of experience managing and supporting complex academic and clinical projects, with a strong track record at organisations like Sacher AI, Allurion Technologies, University Hospitals Plymouth and the University of Plymouth. With a background in healthcare innovation and a portfolio of published research, Julia is driven by a commitment to improving patient outcomes and empowering communities.

Outside of work, she enjoys hiking, golfing, and exploring the intersection of technology and wellbeing.

Sophie Barton

Advanced Analyst

Sophie joined the Insight Team as Advanced Data Analyst in 2019 and has over a decade of experience working in the NHS. She holds a Master’s degree and worked for the Isle of Wight NHS Trust and the South, Central and West Commissioning Support Unit prior to joining HIW.

Her expertise lies in hospital data sets, where she specialises in transforming complex data into actionable insights that support healthcare planning and delivery. Beyond her professional life, she is a mother of two young children who enjoys spending time outdoors with her family. She is driven by a commitment to making a meaningful impact through data.

Philippa Darnton

Director of Insight

Philippa Darnton is Director of Insight at Health Innovation Wessex. She has over 30 years’ experience in the NHS and academia. From her early career as an Allied Health Professional (SLT), she has taken her passions for improving patient care and innovation into roles in strategic planning, operational, service improvement and commissioning.

She joined Health Innovation Wessex in 2015 to lead programmes in evaluation, spread and adoption, pivoting support during the pandemic to rapidly capture learning from front line clinicians and managers through an innovative Rapid Insight approach. Having led a team to deliver over 100 independent evaluations of innovations in health care including digital solutions, her work has contributed critical insights to enable decisions about what innovation benefits patients and our health and care systems and how to implement it. Her large-scale improvement work has included programmes in stroke care, cardiac services and neuro-rehabilitation.

She has a Master's qualification in management from Warwick University, which equips her to manage a house build, two teenage boys and a young cocker spaniel.

Jackie Chandler

Evaluation Programme Manager (Qualitative)

Jackie joined Health Innovation Wessex in 2019 as a Programme Manager and specialises in qualitative evaluations. These cover evaluating the implementation of digital solutions, service transformation projects and systems-based evaluations in integrated care systems.

Following a career in general and mental health nursing in the NHS and voluntary sector she moved into health research, where she worked with the Royal College of Nursing and the then National Institute for Clinical Excellence developing guidelines. Jackie previously worked on multi method trials in NHS settings with an emphasis on using qualitative methods in process evaluations. Jackie worked for the international organisation Cochrane for evidence synthesis (systematic reviews of studies) and is an associate editor of their Handbook. Her PhD used complex systems theory to better understand implementation of evidence-based care in healthcare settings, a focus of interest at HIW.

Outside work, Jackie practises yoga and is learning to play the harp.