De-implementation - Making space for Innovation

Grace Smith

Programme Manager Patient Safety

Grace started her career in the NHS in 2006 as a Therapy Assistant and continued this role whilst studying to become a physiotherapist. Having graduated in 2013 Grace went on to specialise in acute respiratory care, stepping outside the traditional role of a physio and becoming a Clinical Matron leading an acute respiratory ward, for which she won a national Advancing Healthcare award. Before joining HIW Grace gained a fellowship at Health Education England (South East) as Regional Allied Health Professional (AHP) workforce fellow where she led the regional implementation of the nationally commissioned AHP support workforce transformation programme and AHP apprenticeships, before joining the NHS Frimley AHP workforce team.

Grace is in the final stages of completing an MSc in Professional Practice in Healthcare with her dissertation due in January 2025. For this, Grace is conducting primary research utilising mixed methodology to explore the ‘The lived experience of AHP support workers in the NHS’.

Sarah Willis

Genomics Innovation Director

Sarah joined Health Innovation Wessex in September 2024. She has over 20 years of experience in the NHS, working in clinical, operational and transformation roles. Sarah has a BSc (Hons) Physiotherapy degree from the University of Hertfordshire and is currently undertaking a Master’s degree in business administration. She’s held roles including Acute Therapy Services Manager, and Complex Discharge Manager, before transitioning to transformation. Prior to joining the organisation Sarah worked as Senior Programme Manager with the Central and South Genomic Medicine Service Alliance since 2021. She continues to partner with them in this joint role as Genomics Innovation Director.

Emma Wynn-Mackenzie

Programme Assistant Innovation Adoption

Emma is a Programme Assistant within the Innovation Adoption Team. She has held several administrative roles during her career.

Emma started working in HR for District Audit based in Otterbourne, running the new starter process and ensuring all staff data was correct. She moved to Southampton City Primary Care Trust in their HR Team, working on organisational development. This included working on the Improving Working Lives (IWL) and Investors in People (IIP) workplace accreditations, rolling out the annual staff survey, including analysis of the results and managing the staff bank of temporary workers.

Emma then moved into the Public Health Team as a Business and Planning Manager supporting Public Health Consultants with their projects and the Director of Public Health with the completion of their statutory functions including the Joint Strategic Needs Assessment (JSNA). Key projects included supporting the campaign to fluoridate the water in Southampton and surrounding areas and moving the whole team into Southampton City Council under a TUPE like transfer.

Robert Payne

Programme Manager Innovation Adoption

Rob studied Ancient History at Swansea University and graduated in 1998.

He spent four years working for a regional publication in Liverpool as a sales rep before moving to Australia in 2004.

Rob then spent ten years living and working in Australia (Melbourne) and has nine years of experience working in the travel industry and managing a business (Flight Centre). He has an FA level one coaching qualification and is involved with coaching his sons' football team.

Rob loves to travel and has explored much of Australia as well as many other destinations in Europe, Asia, the South Pacific and America.

Catherine Henderson

Patient Safety Programme Manager

Catherine is a Patient Safety Programme Manager who has joined HIW from a national patient safety investigation body, where she was a Safety Insights Analyst.

Her safety career began in commercial aviation where she spent 15 years as a maritime surveillance pilot, flying instructor and examiner. As an aircraft Captain she developed a keen interest in understanding how and why things go wrong at a system level, and how people respond in abnormal or emergency situations. After further training and experience, she took on the additional roles of Flight Safety Manager and Human Factors Instructor.

Catherine was interested in patient safety, so she started working in the NHS in 2016 to get first-hand experience of the complexities of healthcare, whilst bringing her knowledge and experience of a different safety critical industry with her. She completed a BSc in Adult Nursing whilst working in acute hospital care, and more recently completed an MSc in Human Factors and Ergonomics.

Catherine keeps a focus on system thinking, just culture and human factors in her patient safety work, and keeps current in aviation by regularly flying and maintaining a vintage light aircraft.

Heather Stacey

Senior Programme Manager Innovation Adoption

Heather initially joined Health Innovation Wessex in February 2021 to support the Mental Health Safety Improvement Programme and Managing Deterioration (Children and PEWS). Since then, she has moved to the Innovation and Adoption Team, with a focus on supporting the Dorset system.

She is an Occupational Therapist, completing her training in London, before moving to Edinburgh and then Dorset in 2007. Heather has a Masters in Advanced Mental Health Practice and has worked within the NHS for 30 years, mainly within mental health services in most settings including acute assessment, community and outreach posts - working clinically and in leadership roles.

She undertook an HEE-funded Patient Safety Fellowship which focused on learning from staff reflections to focus on how patients and families are supported around the time of death. Heather is keen to address the key themes from this within her work: improving system working, communication and staff wellbeing. She has just completed her ILM level 5 coaching qualification.

Meet our Insight team

Emmanuel Defever

Qualitative Evaluation Programme Coordinator

Dr Emmanuel Defever is a health and care service evaluator, working with Health Innovation Wessex as a Programme Co-ordinator for the Insight team. He enjoys using his analytical and interpretive skills to explore how implementing different ways of working impact patients, staff and other stakeholders. He has a special interest in mixed method approach to explore 'what works for who, how and why.'

He trained as a physiotherapist and his career has evolved from clinical to research and evaluation role. He worked in a range of settings including acute, community and mental health services. Driven by the natural desire to learn, he completed his PhD and continues to directly connect with people from all walks of life who access or serve in the health and care sector.

He is blessed with a lovely wife, energetic children and a joyful pony. As a family, they all enjoy going to the stable, pony shows, camping, cycling, and often a cheeky picnic come rain or shine!

Sophie Barton

Advanced Analyst

Sophie joined the Insight Team as Advanced Data Analyst in 2019 and has over a decade of experience working in the NHS. She holds a Master’s degree and worked for the Isle of Wight NHS Trust and the South, Central and West Commissioning Support Unit prior to joining HIW.

Her expertise lies in hospital data sets, where she specialises in transforming complex data into actionable insights that support healthcare planning and delivery. Beyond her professional life, she is a mother of two young children who enjoys spending time outdoors with her family. She is driven by a commitment to making a meaningful impact through data.

Philippa Darnton

Director of Insight

Philippa Darnton is Director of Insight at Health Innovation Wessex. She has over 30 years’ experience in the NHS and academia. From her early career as an Allied Health Professional (SLT), she has taken her passions for improving patient care and innovation into roles in strategic planning, operational, service improvement and commissioning.

She joined Health Innovation Wessex in 2015 to lead programmes in evaluation, spread and adoption, pivoting support during the pandemic to rapidly capture learning from front line clinicians and managers through an innovative Rapid Insight approach. Having led a team to deliver over 100 independent evaluations of innovations in health care including digital solutions, her work has contributed critical insights to enable decisions about what innovation benefits patients and our health and care systems and how to implement it. Her large-scale improvement work has included programmes in stroke care, cardiac services and neuro-rehabilitation.

She has a Master's qualification in management from Warwick University, which equips her to manage a house build, two teenage boys and a young cocker spaniel.

Andrew Sibley

Evaluation Programme Manager (Mixed Methods)

Andrew joined Health Innovation Wessex in 2018 and is an Evaluation Programme Manager in the Insight team. Before this, he worked in academia as a mixed methods Senior Research Fellow, holding roles at King's College London and the University of Southampton. He has also worked in a research capacity directly for NHS and local authority organisations.

Andrew brings a wide range of expertise in using advanced quantitative and qualitative methods to support real-world evaluations of innovation. His research interests include the application of implementation theories/models/frameworks to support innovation adoption, evaluation of new care models and new roles to support long-term conditions, and medicines management.

What drives his work is a deep commitment to improving patient care and promoting proven innovation to improve health services. Andrew is passionate about bridging the gap between research and evaluation approaches to benefit the real world assessment of innovation.

Outside of work, he enjoys running, badminton, and travelling the world with his family.

Emily Hunter

Associate Director - Insight

Emily is the Associate Director of the Insight team. She has strategic oversight of the team’s portfolio and of the high quality work we produce. Emily works closely with clients to scope our support and develop our business.

Emily has a background in evaluating global health projects and support Cancer Research UK’s early diagnosis programme, working closely with primary care and system stakeholders. She has led Insight’s evaluation offer for innovators, overseen large evaluations of complex programmes, and regularly delivers sessions to develop understanding and capabilities in evaluation.

Facilitative and calm under pressure, Emily attributes her work style to the huge benefits that come from her love of music, as a performer and a keen audience member.

Julia Wilson

Evaluation Programme Coordinator

Julia is a mixed-method researcher and project manager passionate about transforming healthcare through innovation. She currently works as an Evaluation Programme Co-ordinator at Health Innovation Wessex, supporting real-world evaluations aiding the adoption of innovations across the NHS. Her expertise spans across developing and integrating digital AI products, health behavioural science and mixed-method research.

Julia brings over seven years of experience managing and supporting complex academic and clinical projects, with a strong track record at organisations like Sacher AI, Allurion Technologies, University Hospitals Plymouth and the University of Plymouth. With a background in healthcare innovation and a portfolio of published research, Julia is driven by a commitment to improving patient outcomes and empowering communities.

Outside of work, she enjoys hiking, golfing, and exploring the intersection of technology and wellbeing.

How can we help you?

To arrange an informal discussion,
email enquiries@hiwessex.net