This video introduces various aspects of the development of Telecare in Portsmouth. It outlines Portsmouth City Council’s on-going strategy to raise public awareness, as well as the training and mentoring process amongst staff.
The video describes the implementation of the responder service, offered to people who were previously ineligible due to insufficient personal responders, and the contribution this service has made to reducing 999 calls.
Extending options for personal support and independence has brought quality of life benefits for users and carers, but also cost benefits for health and social care services locally.
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