Catherine is a Patient Safety Programme Manager who has joined HIW from a national patient safety investigation body, where she was a Safety Insights Analyst.
Her safety career began in commercial aviation where she spent 15 years as a maritime surveillance pilot, flying instructor and examiner. As an aircraft Captain she developed a keen interest in understanding how and why things go wrong at a system level, and how people respond in abnormal or emergency situations. After further training and experience, she took on the additional roles of Flight Safety Manager and Human Factors Instructor.
Catherine was interested in patient safety, so she started working in the NHS in 2016 to get first-hand experience of the complexities of healthcare, whilst bringing her knowledge and experience of a different safety critical industry with her. She completed a BSc in Adult Nursing whilst working in acute hospital care, and more recently completed an MSc in Human Factors and Ergonomics.
Catherine keeps a focus on system thinking, just culture and human factors in her patient safety work, and keeps current in aviation by regularly flying and maintaining a vintage light aircraft.
Currently working on...
