Evaluation of the Happy Healthy at Home [HHH] Referral Management Scheme [RMS]: survey of GPs.

Category: New Care Models, New Roles

Date: 2017

This 2017 fieldwork report analyses the survey of GPs as part of an intervention to improve the informational quality of referrals and reduce referral rates by appropriately re-directing them. Just over two thirds were satisfied with the way in which decisions of the referral management service were fed back to them. GPs asked for more individualised specific feedback, a monthly summary about local clinics and other services to which to refer patients, and regular updates about the performance of the referral management scheme.

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